Security is at the core of everything we build. LabZila employs enterprise-grade safeguards to protect your laboratory data, ensure regulatory compliance, and maintain complete data integrity at every level.
Built on world-class cloud infrastructure with multiple layers of protection to keep your laboratory data safe and available.
Hosted on tier-1 cloud providers with SOC 2 certified data centers, geo-redundant storage, and automatic failover across multiple availability zones.
All data stored in LabZila is encrypted at rest using AES-256 encryption. Database volumes, backups, and file storage are all fully encrypted with managed keys.
All data transmitted between your browser and LabZila is protected with TLS 1.3 encryption. API communications and internal service traffic are also fully encrypted.
Enterprise-grade firewalls, intrusion detection and prevention systems (IDS/IPS), DDoS mitigation, and network segmentation protect our infrastructure at every layer.
Multi-region deployment with automated load balancing and failover ensures 99.9% uptime. Real-time health monitoring detects and resolves issues before they impact your work.
Continuous infrastructure monitoring with automated alerting, log aggregation, and anomaly detection ensures potential threats are identified and addressed in real time.
LabZila follows security-first development practices aligned with OWASP guidelines, ensuring that every feature is built with protection against common vulnerabilities and attack vectors.
Secure password hashing with bcrypt, multi-factor authentication (MFA), SSO integration via SAML 2.0 and OAuth 2.0, and configurable password policies.
Granular role-based access control (RBAC) with least-privilege principles, field-level permissions, and contextual access policies per laboratory or department.
Comprehensive server-side input validation, parameterized queries to prevent SQL injection, output encoding against XSS, and CSRF token protection on all forms.
Our development practices address every category of the OWASP Top 10, with automated static analysis (SAST), dependency scanning, and regular code reviews.
Threat Modeling
Security review before development begins
Secure Coding
OWASP-aligned coding standards enforced
Automated Testing
SAST, DAST, and dependency scanning in CI/CD
Peer Review
Mandatory security-focused code reviews
Penetration Testing
Third-party security assessments before release
Your laboratory data deserves the highest level of protection. LabZila implements multiple safeguards to ensure data confidentiality, integrity, and availability.
AES-256 encryption at rest and TLS 1.3 in transit. Sensitive fields like patient identifiers and proprietary formulas receive additional application-layer encryption.
Continuous incremental backups with point-in-time recovery. Full snapshots are taken daily and stored in geographically separate regions with 90-day retention.
Documented and tested disaster recovery plan with RTO under 4 hours and RPO under 1 hour. Cross-region replication ensures business continuity under any scenario.
Tenant data is logically isolated at the database level with strict access controls, ensuring no cross-tenant data leakage in our multi-tenant architecture.
Export your data at any time in standard formats. You always own your data, and we provide tools to migrate it if you ever choose to leave.
Configurable retention policies per data type. When data is deleted, it is permanently removed from all primary and backup systems within the defined retention window.
LabZila is built to meet the strictest laboratory regulatory requirements, helping your lab stay audit-ready at all times.
Full support for ISO 17025 requirements including method validation tracking, measurement uncertainty, traceability, and competence management workflows.
Built-in GLP controls for study management, raw data integrity, standard operating procedures, quality assurance oversight, and archival of study records.
Support for GMP-regulated environments including batch record management, deviation handling, CAPA workflows, and validated system documentation.
Complete electronic records and electronic signatures compliance with audit trails, system validation documentation, access controls, and tamper-evident record keeping.
Full GDPR compliance with data processing agreements, right to erasure, data minimization, consent management, and breach notification procedures within 72 hours.
Annual SOC 2 Type II audits verify our security, availability, processing integrity, confidentiality, and privacy controls meet the highest industry standards.
Granular, configurable access controls ensure that every user only has access to the data and functions they need.
A tamper-proof, comprehensive audit trail captures every action taken in the system for full traceability and regulatory compliance.
Our dedicated security team follows a structured incident response plan to detect, contain, and resolve security events with minimal impact to your operations.
Detection -- Automated monitoring and threat intelligence feeds
Containment -- Immediate isolation and impact assessment
Eradication -- Root cause analysis and threat removal
Recovery -- Service restoration and verification
Post-Incident -- Lessons learned and preventive measures
Affected customers are notified within 72 hours of a confirmed breach, as required by GDPR and industry best practices.
We engage independent, third-party security firms to conduct regular penetration tests against our platform, validating our defenses against real-world attack scenarios.
Responsible Disclosure
We maintain a responsible disclosure program. Security researchers can report vulnerabilities to security@labzila.com and are acknowledged for their contributions.
LabZila adheres to internationally recognized security standards and undergoes regular independent audits to validate our security posture.
SOC 2
Type II
ISO
27001
ISO/IEC
17025
21 CFR
Part 11
GDPR
Compliant
HIPAA
Ready
Have questions about our security practices, need a security questionnaire completed, or want to report a vulnerability? Our security team is here to help.
Reach us at security@labzila.com or request our SOC 2 report and security whitepaper.